The Making of a Manager by Julie Zhou

Ashik Uzzaman
3 min readApr 26, 2020

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Today I finished The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhou. This is a recent management book target to new managers or those who are mostly in line management level as opposed to mid-level management or executive leadership. The book brings personal experiences of Julie starting as an intern into growing through a new manager and eventually riding the ladder to executive leadership at Facebook. I recommend this book for people who are in Manager, Senior Manager, Tech Lead roles.

Some of the learnings from this book are given below.

  • Your job as a manager is to get better outcomes from a group of people working together. Here are 3 areas to focus on -
  • Purpose: “The first big part of your job as a manager is to ensure that your team knows what success looks like and cares about achieving it.”
  • People: “To manage people well, you must develop trusting relationships with them, understand their strengths and weaknesses (as well as your own), make good decisions about who should do what (including hiring and firing when necessary), and coach individuals to do their best.”
  • Process: “For managers, important processes to master include running effective meetings, future-proofing against past mistakes, planning for tomorrow, and nurturing a healthy culture.”
  • In your first few months, your primary job is to listen, ask questions, and learn
  • Trust is the most important ingredient to develop a healthy manager-report relationship
  • Preparation is the key to productive meetings
  • Feedback is a gift — and one of the most fundamental aspects of your job as a manager
  • Set expectations at the beginning
  • Give task-specific feedback as frequently as you can
  • Share behavioral feedback thoughtfully and regularly
  • Collect 360-degree feedback for maximum objectivity
  • Great managers are self-aware. Develop a growth mindset
  • Design your team intentionally and make hiring great people one of your priorities
  • Mastering the art of delegation empowers both yourself and your direct reports
  • Invest in a healthy and positive team culture
  • Every manager feels like an imposter sometimes. Don’t let that stop you from learning and helping your employees

I am a Java programmer currently working for Salesforce.com in San Francisco, California, USA. I finished my MSS in Economics from University of Dhaka, Bangladesh and two years Software Engineering Diploma from NIIT. After working for more than 4 years in various outsourcing and local projects back in Bangladesh, I came to USA on H1B visa at early 2005. Other than my passion for computer, internet and online community, I am a passionate chess player with my current USCF chess rating of 2022. In USCF terms I am a Candidate Master or Expert. I have also picked up hiking as a hobby lately. I love to travel around, read books and write blogs. Read my IT thoughts at https://ashikuzzaman.wordpress.com, online diary of regular events at http://ashikuzzaman.blogspot.com and chess endeavors at http://dragonbishop.blogspot.com . View all posts by ashikuzzaman

Originally published at http://ashikuzzaman.wordpress.com on April 26, 2020.

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Ashik Uzzaman
Ashik Uzzaman

Written by Ashik Uzzaman

I am an engineering leader, chess enthusiast and avid reader.

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